Job Summary

The Project Manager is responsible for managing and monitoring all aspects of NetSuite or Oracle Retail life cycle support engagements. . This role performs a highly visible, managerial role leading the delivery of initiatives to our clients with responsibility for Relationship Management, Project Management and Business / Technical Delivery. 


Essential Functions:

• Participate in project planning and supporting tasks to manage expectations, maintain timeline and meet goals for project deliverables

• Ability to create and maintain project documents, project plans, including solution approaches, functional and technical requirements, and specifications
• Comfortable presenting RAID log, project plans, timelines, status and other project documents to client
• Manage Scope changes
• Managing delivery team in conjunction with functional and technical leads
• Able to manage several smaller projects simultaneously
• Demonstrated experience with software implementations and production support
• Demonstrated experience leading teams of onshore and offshore resources
• Participate in pre-sales and business development activities
• Draft proposals and statements of work
• Ability to serve as customer’s daily point of contact
• Ability to track and manage budget, forecasts and actuals relating to dollars and resources

Other Functions:

• Follow BTM methodologies and procedures
• Able to contribute to other work efforts on the project as needed
• May perform other job-related duties as assigned

Education, Experience, and Other Skills:

• 5+ years in a project management role
• 4-year degree preferred
• Tools/Systems: NetSuite, Kantata, MS Office, SharePoint, Excel, PowerPoint
• Excellent written and verbal communication skills

Other Requirements:

• Ability to handle and be trusted with confidential and/or sensitive information
• Ability to work in a fast-paced, constantly changing environment
• Ability to be flexible and to handle multiple projects in an organized, timely manner
• Ability to problem-solve, work under pressure, and to effectively manage stress
• Proactive, team player, innovative thinker
• Personable, professional image with internal team members and external clients
• Ability to work varying hours for on-shore/off-shore handoff and communication
• Travel may be required