The Marketing and Sales Operations Intern supports both marketing and sales teams by assisting with campaign execution, content creation, and sales process management. This role involves maintaining CRM systems, analyzing performance data, and generating reports to track key metrics and identify trends. The intern contributes to lead generation efforts, supports email and social media campaigns, and helps optimize marketing and sales workflows. Additionally, they collaborate with cross-functional teams to align strategies, improve processes, and ensure data accuracy.
Core Responsibilities
Support the sales team with daily operations and administrative tasks
Assist in maintaining and updating CRM system
Assist in documenting and optimizing sales processes and workflows
Prepare sales materials such as presentations, proposals, and reports
Assist in planning and executing digital marketing campaigns across channels (email, social media, web)
Track and report on campaign performance
Assist in content creation for platforms like LinkedIn and Facebook
Analyze metrics (click-through rates, engagement, conversions) and suggest improvements
Recommend updates to website content to improve SEO
Help design and send email campaigns (newsletters, promotions)
Monitor social media channels and respond to comments/messages
Assist in creating videos or reels for social media
Brainstorm new campaign ideas and creative concepts
Support development of marketing strategies based on marketing research insights
Other Duties
Help coordinate marketing calendars and campaign timelines
Attend team meetings and contribute ideas
Support cross-functional collaboration with sales, design, or product teams
Education and Experience
Pursuing a marketing or sales degree
Experience with NetSuite CRM a plus
Understanding of social media platforms in a business setting